Coinsquare Login — Secure Access to Your Crypto Account
This guide explains how to log into your Coinsquare account safely from desktop or mobile, handles common issues, and shares practical security tips to protect your funds.
What is Coinsquare?
Coinsquare is a Canadian cryptocurrency exchange that allows users to buy, sell, and trade major cryptocurrencies. Like any platform that holds financial assets, accessing your Coinsquare account securely is essential. The steps below take you through typical login procedures, multi-factor authentication, and troubleshooting—presented clearly so both new and seasoned users can follow along.
Before you log in: preparation checklist
- Ensure you're on the official Coinsquare website or the official mobile app.
- Use a private device or a trusted personal device rather than a public computer.
- Have your email and password ready, and if you use two-factor authentication (2FA), have your authenticator app or security key available.
- Consider enabling a hardware security key (if supported) for the strongest account protection.
How to log in (desktop / laptop)
- Open your web browser and go to the official Coinsquare login page. Confirm the URL begins with
https://
and shows the lock icon.
- Click the Sign In or Log In button in the top-right corner of the homepage.
- Enter the email address associated with your Coinsquare account in the email field.
- Type your password into the password field. If you use a password manager, allow it to fill the field for you—password managers reduce the risk of phishing and weak passwords.
- If you have Two-Factor Authentication enabled, you will be prompted to provide your 2FA code from your authenticator app or to use a hardware key. Enter the 6-digit code or use the security key as instructed.
- Click Sign In. If your credentials are correct and 2FA verifies, you will be taken to your account dashboard.
Tip: If the login page or prompts look different from what you expect, close the page and verify the web address. Do not enter your credentials if anything feels suspicious.
How to log in (mobile app)
- Open the official Coinsquare mobile app (downloaded from Apple App Store or Google Play Store).
- Tap Sign In and enter your registered email address and password.
- When prompted, provide your 2FA code from your authenticator app or approve the login using your hardware security key or mobile biometrics if Coinsquare supports biometric unlocking.
- Tap Sign In to access your account.
Two-Factor Authentication (2FA)
2FA adds an extra layer of protection beyond just a password. Typical 2FA methods include:
- Authenticator apps (Google Authenticator, Authy, Microsoft Authenticator)—these generate time-based codes on your phone.
- SMS codes sent to your phone—convenient but less secure due to SIM-swapping risks.
- Hardware security keys (YubiKey, Titan)—offer the strongest protection by requiring a physical device.
If you haven't enabled 2FA, enable it in your Coinsquare account security settings right after logging in for the first time. If you already have it enabled, keep your recovery codes in a safe place.
What to do if you forget your password
- On the Coinsquare login page, click Forgot password?
- Enter the email address associated with your account and submit the request.
- Check your email inbox for a password reset link. Follow the link and choose a strong, unique password you haven't used elsewhere.
- If you don’t receive an email within a few minutes, check your spam/junk folder and ensure your mail filters aren't blocking messages from Coinsquare.
If password reset attempts fail, contact Coinsquare support directly and be prepared to verify your identity with the information the support team requests.
Troubleshooting common login issues
- Incorrect password: Use the "Forgot password" flow. Do not reuse old weak passwords.
- 2FA not working: Confirm your device clock is set to automatic time. Authenticator codes require correct device time to match the server.
- Can't access email: If you can't access the email on file, contact support—be ready with ID verification as requested.
- Account locked or suspicious activity: Follow on-screen instructions and contact support immediately. Do not share personal information via social media or unofficial channels.
Security best practices
- Use a long, unique password generated by a reputable password manager.
- Enable 2FA with an authenticator app or hardware key.
- Store recovery codes securely—offline if possible (paper in a safe, or encrypted storage).
- Enable notifications for account activity so you learn about logins or withdrawals immediately.
- Beware of phishing: verify sender addresses and do not click links in unsolicited emails. When in doubt, navigate directly to the Coinsquare website rather than following links.
- Keep your device OS and apps up to date to reduce risk from vulnerabilities.
Contacting Coinsquare support
If you need help beyond the self-service options, use Coinsquare's official support channels available on their website. When contacting support, avoid giving out your password or full 2FA codes—support may request partial information to verify identity, but never your complete credentials.
FAQ
- How quickly should I expect to regain access after a password reset?
- Usually within minutes after following the reset email. If the reset email doesn't arrive, check spam and ensure you used the correct email.
- What if my 2FA device is lost?
- If you lose your authenticator device, use your stored recovery codes to log in or contact support for account recovery. Expect identity verification steps.
- Can I use biometrics to log in?
- Some mobile apps support biometrics after initial setup; check the Coinsquare app settings for available options.